Systems that have complex design and operating regime need critical maintenance and management schedules. While the whole world runs with hype of leveraging AI/ML technologies for every conceivable problem, these technologies do not by any means provide solutions without the experts knowledge and intervention. Our unique value proposition is to help businesses with Systems Excellence Management through “Human-in-Loop” based AI and ML System. This is the true future of AI wherein the systems operational performance is constantly monitored and improved by the AI/ML model based on constant and appropriate feedback from the Human experts. For eg., in an airport complex, a Baggage Handling System (BHS) is a complex system that is designed to be highly reliable with excellent operational stability.